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Is Amazon's 30-day return policy truly unconditional?

 
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akt

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Since: Jul 20, 2004
Posts: 18



(Msg. 1) Posted: Wed Dec 12, 2007 1:15 am
Post subject: Is Amazon's 30-day return policy truly unconditional?
Archived from groups: rec>photo>digital (more info?)

Just wondering: Is Amazon's 30-day return policy truly unconditional?
For example, if I am undecided between three cameras, would they be ok
with my ordering and trying all three, keeping the one I like the best,
and returning the remaining two? Or, in principle at least, am I
expected to return something only if it is defective?

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hook

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Since: Dec 21, 2004
Posts: 224



(Msg. 2) Posted: Wed Dec 12, 2007 7:33 am
Post subject: Re: Is Amazon's 30-day return policy truly unconditional? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Wed, 12 Dec 2007 01:15:25 -0600, AKT <akt.RemoveThis@null.void> wrote:

>Just wondering: Is Amazon's 30-day return policy truly unconditional?
>For example, if I am undecided between three cameras, would they be ok
>with my ordering and trying all three, keeping the one I like the best,
>and returning the remaining two? Or, in principle at least, am I
>expected to return something only if it is defective?

They have a boiler plate listing of reasons to
return. I have had no trouble returning because
they were not to my liking, Amazon even pays
for the return shipping.

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akt

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Since: Jul 20, 2004
Posts: 18



(Msg. 3) Posted: Fri Dec 14, 2007 12:57 am
Post subject: Re: Is Amazon's 30-day return policy truly unconditional? [Login to view extended thread Info.]
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The Spider Formally Seated Next To Little Miss Muffet :

: We do know why Costco did what it did. They said so...

We know nothing. All you seem to know is what they said. Truth is not
the only motivator behind corporate statements.

: Too many people buying things using them and then returning.
: People would buy a video camera shoot the wedding and then return the
: camera...

Please note that this is different from buying 3 cameras in order to
choose one. I don't see how that is an abuse.

: It is also important to note that in no state in the USA is there a law that
: says any store has to take returns. Return policies are at the sole
: discretion of the store. People are going to keep abusing these generous
: policies...

These are commercial offerings, meant to attract customers and
encourage them to buy, not "generous" in the traditional sense of the
term. But if you see it that way, to each his own.


There are lots of business models out there, from Walmart to Tiffany's.
Companies change too. Just because Costco stopped taking returns
doesn't mean every store did. Nobody is under any obligation to offer a
particular product or service, or to buy it. In the marketplace we are
all seeking our self-interest and trying different ways. Time will tell
what succeeded.

Anyway, these are mutually agreed commercial arrangements between a
buyer and a seller. None of your business as a third party. If you
don't like Amazon's policies, don't buy from them. If you don't like my
behavior, don't sell to me. Other than trolling the net, you have no
further rights in this deal.
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not10

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Since: Dec 06, 2004
Posts: 211



(Msg. 4) Posted: Fri Dec 14, 2007 8:41 am
Post subject: Re: Is Amazon's 30-day return policy truly unconditional? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

In article <141220070057109591%akt@null.void>, AKT <akt.DeleteThis@null.void>
wrote:

> : Too many people buying things using them and then returning.
> : People would buy a video camera shoot the wedding and then return the
> : camera...
>
> Please note that this is different from buying 3 cameras in order to
> choose one. I don't see how that is an abuse.

Not by much. In both cases, you've converted new, salable store stock
into junk that legally has to be sold as used, or at very least demo. A
20% restocking feel will reduce, but not completely cover that loss.

A dealer can only absorb so much of that before it puts him out of
business. As a former camera store operator, you wouldn't BELIEVE the
customer abuse I've endured.

If you truly have a need to be SO particular as to personally test
several samples, the fair thing would be to buy them all, and sell the
rejects on eBay.
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akt

External


Since: Jul 20, 2004
Posts: 18



(Msg. 5) Posted: Fri Dec 14, 2007 11:21 am
Post subject: Re: Is Amazon's 30-day return policy truly unconditional? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Scott Schuckert <not.DeleteThis@aol.com> wrote:

: Not by much. In both cases, you've converted new, salable store stock
: into junk that legally has to be sold as used, or at very least demo. A
: 20% restocking feel will reduce, but not completely cover that loss.
:
: A dealer can only absorb so much of that before it puts him out of
: business. As a former camera store operator, you wouldn't BELIEVE the
: customer abuse I've endured.

Please understand that I am not doing any of this, only theorizing. Smile

As a camera store operator, you had a lot of expenses associated with a
physical store. Amazon is saving a lot of money by skipping physical
stores and should be able to absorb such costs better.

Well, their policy tells me that they too obviously think they can. It
is only others who have nothing to do with them who seem to be griping
about it.

Another happy middle ground would be as follows: Just as a physical
store has to have floor samples---for a company like Best Buy, which
has 1200 stores, this means 1200 floor display samples of each model
they carry---maybe Amazon can have "examination pieces" for small items
and instead of buying them, you'd pay a refundable deposit.
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Yoshi

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Since: Feb 12, 2007
Posts: 93



(Msg. 6) Posted: Sat Dec 15, 2007 9:49 am
Post subject: Re: Is Amazon's 30-day return policy truly unconditional? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"AKT" <akt.TakeThisOut@null.void> wrote in message
news:121220070115255755%akt@null.void...
> Just wondering: Is Amazon's 30-day return policy truly unconditional?
> For example, if I am undecided between three cameras, would they be ok
> with my ordering and trying all three, keeping the one I like the best,
> and returning the remaining two? Or, in principle at least, am I
> expected to return something only if it is defective?
>

If you think this is an ethical thing to do, your morals are DEFECTIVE.
There's no reason a merchant should tolerate this sort of abuse. Story
return policies aren't intended to provide you free cameras to play with.
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Paul Bartram

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Since: Dec 11, 2007
Posts: 25



(Msg. 7) Posted: Sat Dec 15, 2007 11:27 pm
Post subject: Re: Is Amazon's 30-day return policy truly unconditional? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"George Kerby" <ghost_topper RemoveThis @hotmail.com> wrote

> Bullshit! Dogs have no idea about value of money...

I wouldn't be so sure. I know plenty of people who bet on dogs (and horses)
and lost, but have you ever heard of a dog putting money on a human? Smile

Paul
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ghost_topper

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Since: Jun 02, 2004
Posts: 432



(Msg. 8) Posted: Sun Dec 16, 2007 10:51 am
Post subject: Re: Is Amazon's 30-day return policy truly unconditional? [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On 12/15/07 9:20 PM, in article
47649990$0$16794$c30e37c6@pit-reader.telstra.net, "Paul Bartram" <p.bartram
ATOR NEAR mysoul.com.au> wrote:

>
> "George Kerby" <ghost_topper.DeleteThis@hotmail.com> wrote
>
>> Bullshit! Dogs have no idea about value of money...
>
> I wouldn't be so sure. I know plenty of people who bet on dogs (and horses)
> and lost, but have you ever heard of a dog putting money on a human? Smile
>
> Paul
>
>
Nope. They know that we cheat...
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